Support

Should you have any reason to need support on the apps. Please contact me here.

Please note that clapper board is undergoing a time code update…. which will be released mid-February

49 Responses to Support

  1. meandmyapps says:

    HI there,

    If you are using the app in 1:1 scale then just read the measurements from the on-screen ruler, or alternatively, drag the measurer (drag box) to the item you want to measure and read the measurement.

    If you are using a particular scale then the app will automatically determine the rough measurement for you and will show it next to the drag bar.

    The reason the inches and cm start at different ends is so that you can always measure from the top left as per standard rulers.

    Hope this helps.

  2. meandmyapps says:

    its a possibility..

    What are you looking for in return?

    Can you describe step by step the process?

    Regards

  3. LisaMcCollum says:

    My test kits and chemical test are all in gallons, Is there a place to change from ppm/gallon? if not, I just wasted $2.99 for an that will not work for me,,,

  4. Monte Rowland says:

    I’m not able to Calculate any chemical adjustments. This feature doesn’t seem to be activated. The volume calculator works good. Any advice would be helpful.
    Thank you
    Monte Rowland

  5. Zaratero says:

    Sorry. It crashes on boot.

  6. Stephen says:

    Clapperboard will not launch on iOS 5. Is there going to be fix released soon?

  7. Jason says:

    I have the Coffee Master iPhone app. Every time I hit Start, the app closes. I have reported this twice.

    • meandmyapps says:

      Can you please send me the exact details of your device. and if you have performed a restart on the device.

      We have not received any issues for this application to date.

      Regards

  8. meandmyapps says:

    There are 3 menu buttons at the bottom of the screen.
    Please ensure you have pressed either “Interactive sizer” or “UK size chart” options.

    Did you agree to the disclaimer – if not it quits.

    Let me know how you get on.

  9. Paul ronney says:

    Hi
    Is there any chance the app could be updated with a 28 pipe size. At the moment the biggest available is 25. No one uses 25 mm anymore as this is an old steel size. Thanks

  10. Your Flyswatter game just freezes at the instruction screen. I was never able to play it. I needed it for a presentation at work and it failed, so it has been uninstalled. It’s only 99 cents so I’m not going to cry about it, but I wanted to let you know the software is a dud.

  11. Katya says:

    Just bought the Laminate Flooring Calculator. I’m unable to change the setting from meters to feet. Why? I charge by the square foot so I just spent money for something that is useless for me. If there’s no fix I’ll have to give a poor rating. Sorry.

    • meandmyapps says:

      Sorry to hear of your disappointment.
      ALthough the app suggests meters my default, you can simply use imperial for all of the field inputs and the results will be correct.

      i.e. put the measurements in feet, the box coverage area in feet etc.

      We have added your comments to our app tracking system and would hope this feature is added in the next free release.

      Regards

  12. I am in the final stages of finishing a Masters through Kent State University and my final project will be a PowerPoint about Free Technology Resources Available to Music Educators. I was wondering if I could use a screenshot for your free pitch pipe app. According to our school protocol we need verbal/e-mail confirmation that it is okay to use the screenshot. If this is okay could you please respond to the e-mail letting me know that it is okay. Also, please let me know if I need to cite your app in any specific way.

    Thank you for your time and assistance.

    J.J. Rafferty
    Kent State University

  13. Eric Branden says:

    Date calc: the calculus of the numbers of days between 2 dates are completely wrongs! I want my money back.

  14. Henry Gregory says:

    I am having trouble opening your app since I did the new update on my iPhone 4S

  15. Eric Branden says:

    App name: Date Calc
    OS: 6.0
    Details: Start date: 1 jan 2012 End date: 12 out 2012
    Difference: 0 years 0 months 11 days

  16. John says:

    Hi there just bought your pool app and it does not work. I click each one of the main options and it just returns me to my menu screen on my iPhone. I have deleted and rebooted but it doesn’t work. Please help

    Cheers John

  17. Scott Hancock says:

    App does not work. When I press start it just shuts down

  18. Deon says:

    There is no way to stop the time code, I tried everything! Are the app makers even reading these? Can I get some instructions please! It seems simple enough but there is no way to reset the FPS even when you start a new production, I thought it would be cool to have a digital clapper but so far it hasn’t worked. Please tell me how to stop or reset the FPS or time code countdown.

  19. Michael wray says:

    App won’t start

  20. Andrew says:

    When I open the app roof area calculator it just shuts down when I press start and returns me to my iPhone main screen. Why? Please do not charged me for something that doesn’t work or please rectify the problem!

    • meandmyapps says:

      Thank you for your response.
      We have not obtained any other issues relating ot this app but we are investigating it.
      Rest assured that if we find an issue then we will apply an update promotly.
      Could you please state what version of ios you wre using please.

    • meandmyapps says:

      Rest assured, if there is a bug or issue we will apply an update in a timely manner.

      What version of ios were you using and what was the app name?

  21. Arno says:

    Hi,

    I downloaded the app because we going to build a waterneutral green roof. It seems to have a bug, app closes down after pressing the start button. Solution?

    Greetings Arno

  22. Allan Moore says:

    Hello – bought team colours. Doesn’t work! I tap on Go & it crashes, every time. What’s the solution? Thanks

    • meandmyapps says:

      Thanks for bringing this to our attention – we were not aware of such as issue but we will put our developers on the issue.

      What phone and version of iOS are your running?

  23. Dhiru says:

    Gross Margin/Markup Calculator

    I bought software for retail goods selling price but it is not working because it does not divide by quantity . I think they should have option for qty.

  24. Deon says:

    *how do I reset the FPS countdown?

  25. meandmyapps says:

    If you stop the timecode you should be able to type in the new figures you need.

  26. meandmyapps says:

    Thank you for bringing this to our attention.

    What type and version of iOS are you using?

    We shall pass any information you supply to our development team for further analysis and provide an app update if necessary.

    Thank you.

Leave a Reply

Fill in your details below or click an icon to log in:

WordPress.com Logo

You are commenting using your WordPress.com account. Log Out / Change )

Twitter picture

You are commenting using your Twitter account. Log Out / Change )

Facebook photo

You are commenting using your Facebook account. Log Out / Change )

Connecting to %s